Adversaries may use voice communications to ultimately gain access to victim systems. Spearphishing voice is a specific variant of spearphishing. It is different from other forms of spearphishing in that it employs the use of manipulating a user into providing access to systems through a phone call or other forms of voice communications. Spearphishing frequently involves social engineering techniques, such as posing as a trusted source (ex: Impersonation) and/or creating a sense of urgency or alarm for the recipient.
All forms of phishing are electronically delivered social engineering. In this scenario, adversaries are not directly sending malware to a victim vice relying on User Execution for delivery and execution. For example, victims may receive phishing messages that instruct them to call a phone number where they are directed to visit a malicious URL, download malware,(Citation: sygnia Luna Month)(Citation: CISA Remote Monitoring and Management Software) or install adversary-accessible remote management tools (Remote Access Tools) onto their computer.(Citation: Unit42 Luna Moth)
Adversaries may also combine voice phishing with Multi-Factor Authentication Request Generation in order to trick users into divulging MFA credentials or accepting authentication prompts.(Citation: Proofpoint Vishing)
Detection Strategy for Spearphishing Voice across OS platforms
User Training: User Training involves educating employees and contractors on recognizing, reporting, and preventing cyber threats that rely on human interaction, such as phishing, social engineering, and other manipulative techniques. Comprehensive training programs create a human firewall by empowering users to be an active component of the organization's cybersecurity defenses. This mitigation can be implemented through the following measures:
Create Comprehensive Training Programs:
Use Simulated Exercises:
Leverage Gamification and Engagement:
Incorporate Security Policies into Onboarding:
Regular Refresher Courses:
Emphasize Real-World Scenarios:
No cross-framework mappings available