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  1. Frameworks
  2. >SP 800-53
  3. >Contingency Planning
  4. >SP800-53-CP-8(1)
SP800-53-CP-8(1)Active

Priority of Service Provisions

Statement

Develop primary and alternate telecommunications service agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives); and Request Telecommunications Service Priority for all telecommunications services used for national security emergency preparedness if the primary and/or alternate telecommunications services are provided by a common carrier.

Location

Control Family
Contingency Planning

Control Details

Identifier
SP800-53-CP-8(1)
Family
CP
Parent Control
SP800-53-CP-8

Supplemental Guidance

Organizations consider the potential mission or business impact in situations where telecommunications service providers are servicing other organizations with similar priority of service provisions. Telecommunications Service Priority (TSP) is a Federal Communications Commission (FCC) program that directs telecommunications service providers (e.g., wireline and wireless phone companies) to give preferential treatment to users enrolled in the program when they need to add new lines or have their lines restored following a disruption of service, regardless of the cause. The FCC sets the rules and policies for the TSP program, and the Department of Homeland Security manages the TSP program. The TSP program is always in effect and not contingent on a major disaster or attack taking place. Federal sponsorship is required to enroll in the TSP program.

Assessment Objective

primary telecommunications service agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives) are developed; alternate telecommunications service agreements that contain priority-of-service provisions in accordance with availability requirements (including recovery time objectives) are developed; Telecommunications Service Priority is requested for all telecommunications services used for national security emergency preparedness if the primary and/or alternate telecommunications services are provided by a common carrier.

No cross-framework mappings available

← Back to Contingency Planning
Contingency Planning56 controls
SP800-53-CP-1Policy and ProceduresSP800-53-CP-2Contingency PlanSP800-53-CP-2(1)Coordinate with Related PlansSP800-53-CP-2(2)Capacity PlanningSP800-53-CP-2(3)Resume Mission and Business FunctionsSP800-53-CP-2(4)Resume All Mission and Business FunctionsSP800-53-CP-2(5)Continue Mission and Business FunctionsSP800-53-CP-2(6)Alternate Processing and Storage SitesSP800-53-CP-2(7)Coordinate with External Service ProvidersSP800-53-CP-2(8)Identify Critical AssetsSP800-53-CP-3Contingency TrainingSP800-53-CP-3(1)Simulated EventsSP800-53-CP-3(2)Mechanisms Used in Training EnvironmentsSP800-53-CP-4Contingency Plan TestingSP800-53-CP-4(1)Coordinate with Related PlansSP800-53-CP-4(2)Alternate Processing SiteSP800-53-CP-4(3)Automated TestingSP800-53-CP-4(4)Full Recovery and ReconstitutionSP800-53-CP-4(5)Self-challengeSP800-53-CP-5Contingency Plan UpdateSP800-53-CP-6Alternate Storage SiteSP800-53-CP-6(1)Separation from Primary SiteSP800-53-CP-6(2)Recovery Time and Recovery Point ObjectivesSP800-53-CP-6(3)AccessibilitySP800-53-CP-7Alternate Processing SiteSP800-53-CP-7(1)Separation from Primary SiteSP800-53-CP-7(2)AccessibilitySP800-53-CP-7(3)Priority of ServiceSP800-53-CP-7(4)Preparation for UseSP800-53-CP-7(5)Equivalent Information Security SafeguardsSP800-53-CP-7(6)Inability to Return to Primary SiteSP800-53-CP-8Telecommunications ServicesSP800-53-CP-8(1)Priority of Service ProvisionsSP800-53-CP-8(2)Single Points of FailureSP800-53-CP-8(3)Separation of Primary and Alternate ProvidersSP800-53-CP-8(4)Provider Contingency PlanSP800-53-CP-8(5)Alternate Telecommunication Service TestingSP800-53-CP-9System BackupSP800-53-CP-9(1)Testing for Reliability and IntegritySP800-53-CP-9(2)Test Restoration Using SamplingSP800-53-CP-9(3)Separate Storage for Critical InformationSP800-53-CP-9(4)Protection from Unauthorized ModificationSP800-53-CP-9(5)Transfer to Alternate Storage SiteSP800-53-CP-9(6)Redundant Secondary SystemSP800-53-CP-9(7)Dual Authorization for Deletion or DestructionSP800-53-CP-9(8)Cryptographic ProtectionSP800-53-CP-10System Recovery and ReconstitutionSP800-53-CP-10(1)Contingency Plan TestingSP800-53-CP-10(2)Transaction RecoverySP800-53-CP-10(3)Compensating Security ControlsSP800-53-CP-10(4)Restore Within Time PeriodSP800-53-CP-10(5)Failover CapabilitySP800-53-CP-10(6)Component ProtectionSP800-53-CP-11Alternate Communications ProtocolsSP800-53-CP-12Safe ModeSP800-53-CP-13Alternative Security Mechanisms