ATTACK-T1598.004Active

Spearphishing Voice

Statement

Adversaries may use voice communications to elicit sensitive information that can be used during targeting. Spearphishing for information is an attempt to trick targets into divulging information, frequently credentials or other actionable information. Spearphishing for information frequently involves social engineering techniques, such as posing as a source with a reason to collect information (ex: Impersonation) and/or creating a sense of urgency or alarm for the recipient.

All forms of phishing are electronically delivered social engineering. In this scenario, adversaries use phone calls to elicit sensitive information from victims. Known as voice phishing (or "vishing"), these communications can be manually executed by adversaries, hired call centers, or even automated via robocalls. Voice phishers may spoof their phone number while also posing as a trusted entity, such as a business partner or technical support staff.(Citation: BOA Telephone Scams)

Victims may also receive phishing messages that direct them to call a phone number ("callback phishing") where the adversary attempts to collect confidential information.(Citation: Avertium callback phishing)

Adversaries may also use information from previous reconnaissance efforts (ex: Search Open Websites/Domains or Search Victim-Owned Websites) to tailor pretexts to be even more persuasive and believable for the victim.

Location

Tactic: Reconnaissance

Technique Details

Identifier: ATTACK-T1598.004
Parent Technique: ATTACK-T1598
ATT&CK Page: View on MITRE

Tactics

Reconnaissance

Platforms

PRE

Detection

Detection of Spearphishing Voice

Mitigations

User Training: User Training involves educating employees and contractors on recognizing, reporting, and preventing cyber threats that rely on human interaction, such as phishing, social engineering, and other manipulative techniques. Comprehensive training programs create a human firewall by empowering users to be an active component of the organization's cybersecurity defenses. This mitigation can be implemented through the following measures:

Create Comprehensive Training Programs:

Design training modules tailored to the organization's risk profile, covering topics such as phishing, password management, and incident reporting.
Provide role-specific training for high-risk employees, such as helpdesk staff or executives.

Use Simulated Exercises:

Conduct phishing simulations to measure user susceptibility and provide targeted follow-up training.
Run social engineering drills to evaluate employee responses and reinforce protocols.

Leverage Gamification and Engagement:

Introduce interactive learning methods such as quizzes, gamified challenges, and rewards for successful detection and reporting of threats.

Incorporate Security Policies into Onboarding:

Include cybersecurity training as part of the onboarding process for new employees.
Provide easy-to-understand materials outlining acceptable use policies and reporting procedures.

Regular Refresher Courses:

Update training materials to include emerging threats and techniques used by adversaries.
Ensure all employees complete periodic refresher courses to stay informed.

Emphasize Real-World Scenarios:

Use case studies of recent attacks to demonstrate the consequences of successful phishing or social engineering.
Discuss how specific employee actions can prevent or mitigate such attacks.

No cross-framework mappings available

← Back to Reconnaissance

Create Comprehensive Training Programs:

Design training modules tailored to the organization's risk profile, covering topics such as phishing, password management, and incident reporting.
Provide role-specific training for high-risk employees, such as helpdesk staff or executives.

Use Simulated Exercises:

Conduct phishing simulations to measure user susceptibility and provide targeted follow-up training.
Run social engineering drills to evaluate employee responses and reinforce protocols.

Leverage Gamification and Engagement:

Introduce interactive learning methods such as quizzes, gamified challenges, and rewards for successful detection and reporting of threats.

Incorporate Security Policies into Onboarding:

Include cybersecurity training as part of the onboarding process for new employees.
Provide easy-to-understand materials outlining acceptable use policies and reporting procedures.

Regular Refresher Courses:

Update training materials to include emerging threats and techniques used by adversaries.
Ensure all employees complete periodic refresher courses to stay informed.

Emphasize Real-World Scenarios:

Use case studies of recent attacks to demonstrate the consequences of successful phishing or social engineering.
Discuss how specific employee actions can prevent or mitigate such attacks.

Spearphishing Voice

Statement

Location

Technique Details

Tactics

Platforms

Detection

Mitigations

Cross-Framework Mappings0

Spearphishing Voice

Statement

Location

Technique Details

Tactics

Platforms

Detection

Mitigations

Cross-Framework Mappings0